Window Blinds and Zone Alarm version 7, ZA's latest release

Published on February 14, 2007 By Webwoman In WindowBlinds

Hi, I hope someone can help me because I am desperate to solve a major problem. I currently have Zone Alarm Security Suite version 6.5.737.000 installed on my Dell 5150. I wanted to update ZA to the newer version 70_302_000.en.exe and so I tried. I installed the newer version and my computer went bonkers and stopped working and I actually got the dreaded " blue screen " which I have not seen since the old ME days. I am a bit of a computer geek and I want to assure you that I did uninstall and install properly, ridding my pc of all traces of ZA thinking that, that was the problem. Anyway, through a process of elimination I discovered that Window Blinds was causing Zone Alarm version 7 and Window Blinds to conflict and my computer would immediately crash. Another indication of this was that my husbands side of our main computer ran perfectly due to the fact that he does not use Window Blinds.I then removed Window Blinds from my side and suddenly ZA version 7 worked properly again. I pay for Window Blinds each year, it allows me to be creative with my desktop, I am on my computer about 18 hours a day as I earn my living on line and I want to be able to use Window Blinds and ZA version 7. I ended up uninstalling ZA version 7 and reinstalling the older version named above and then I reinstalled Window Blinds and my computer is working well again ( thank goodness ) but I would like to know if anyone else has this issue and what causes these two softwares to conflict so severely. Can anyone help me resolve this issue so that I am able to use both softwares that I pay handsomely for due to the fact that those of us in Canada pay more money for software from the U.S. and it is a shame that I seemingly cannot use both because of this horrible reaction that my PC has to ZA version 7. Zone Alarm blames Window Blinds and Window Blinds blames Zone Alarm...I am truly lost. I would sincerely appreciate any help any one with some expertise could offer me...I am desperate as I MUST have my Window Blinds, it is life or death

.

Thank you to all of you, and have a great day

Webwoman

WEBWOMAN:smileywink:

Comments

Bichur

on Feb 14, 2007

until an intelligent answer comes along....

I'm guessing...

ZA is blaming WB because WB wants to skin it and ZA maybe doesn't like the idea
WB is blaming ZA because WB just wants to skin and ZA won't play

possible workaround until a real answer comes...

open WB config and choose a default skin (MS), then unload WB and reboot (just to make sure -> setting to XP's defaults should cause WB not to load at startup)
If ZA (new version) runs with WB unloaded then, open WB config (you can get to it through display properties) and add all the ZA .exes to the per application to be excluded from skinning

S J N

on Feb 14, 2007

Good answer Bichur. I have several programs that hate to be skinned. So I have WB not skin them at all and everything is right again.

Bichur

on Feb 14, 2007

sometimes you can get away with a partial skinning like only the title bars

yrag

on Feb 14, 2007

You're gettin' pretty good at this, Troll...

webwoman: I gave you the answer on the ZA board yesterday:

" If you don't have the WB beta installed, I'd recommend doing so. Also exclude 'zonealarm.exe' and 'zlclient.exe' in WB. Short of that, I'd look at the graphics drivers."

Neil Banfield

on Feb 14, 2007

What did the BSOD actually say. Usually windows will point to what the problem is when it reboots.

yrag

on Feb 14, 2007

As added info; other then graphics drivers (notably ATI) programs known to conflict with ZASS 7:
Spyware Doctor, Diskeeper, System Mechanics (prior to 7.1.5), Norton, Mcafee, Perfect Disk, Acronis True Image, Tea Timer in SpybotS&D and Trojan Hunter realtime guard. The conflicts are likely associated with ZA's KAV engine.

Bichur

on Feb 14, 2007

You're gettin' pretty good at this, Troll..

ah, thanks ducky

webwoman

Yrag is the aforementioned intelligent answer

Neil is the WB developer. Your answers could help many

rrawlins

on Feb 14, 2007

using ZA's latest + WB's latest, no problems at all. so it's probably not a conflict with each other. i do not exclude any of ZA's apps in wbconfig neither.

Erk.

on Feb 15, 2007

That's quite a list there, yrag ... i won't be going to 7 anytime soon then..

Tofino

on Feb 15, 2007

Like rrawlins, I run the latest beta of WindowBlinds and the latest version of Zone Alarm and have no problems whatsover. I do NOT have any apps excluded in my WindowBlinds configuration. Further, I haven't seen any conflicts between ZA and SpyBot, PerfectDisk, Diskeeper (run PD on my laptop and DK on my wife's), or Acronis TrueImage 9.1...

Webwoman

on Oct 27, 2007

Thank you all for the tips, I have since moved on to another Security Suite and all is going well. Thank you for all your help, I sincerely appreciate it...LUV YAH'S ALL

Smoochers...WEBWOMAN

ZubaZ

on Oct 27, 2007

^^^^^^^ . . longest time between question and responce ever?

Excalpius

on Oct 27, 2007

Thank you all for the tips, I have since moved on to another Security Suite and all is going well.

Hehe, that was going to be my response...dump crappy ZoneAlarm products. Glad it worked out for ya!

Webwoman

on Oct 27, 2007

Thanks again, and I am sorry for taking so long, I was away for many months and just got back...thanks for all of the support...you all ROCK

!!! LUV YAH ALL TO PIECES

WEBWOMAN

Jafo

on Oct 27, 2007

ZoneAlarm Pro version:7.0.337.000
TrueVector version:7.0.337.000
Driver version:7.0.337.000
Anti-spyware engine version:5.0.162.0
Anti-spyware signature DAT file version:01.200704.1355

....and no issues with WB ....

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